CREDITCARDGUARD MERCHANT INFORMATION

Why should I use CreditCardGuard for my e-commerce site?
As a merchant, you're very likely to be the one that loses out if a card is used to purchase goods from your site without the cardholder's knowledge.
Well over 90% of cardholders end up losing nothing (or very little) when fraud of this nature occurs - banks today usually limit cardholder liability in this situation to US$50.
However, more than 70% of merchants involved in these cases LOSE the value of the fraudulent purchase made. Also, your merchant bank may start to penalise you if your fraud rate is high.

CreditCardGuard protects transactions made over your site. This means that when your customers order from your site, their credit card details are not visible to other parties. The risk of fraud is thus hugely reduced.

How does CreditCardGuard fit in to the purchasing process?
Here is an overview of CreditCardGuard's role in the smooth operation of a typical (but imaginary) e-commerce website called YourShop:

:: Customer enters the YourShop site

:: Customer selects a product, and adds it to the shopping cart

:: Customer chooses to continue shopping or proceed to the checkout

:: On clicking 'Proceed to checkout', customer is taken to orderpage.

:: Address bar changes to read:
    https:www.creditcardguard.net.nz/YourShop/checkout

:: Customer knows CreditCardGuard security in place

:: Padlock or key appears in browser's bottom righthand corner

:: Customer has confirmation that checkout is secure

:: Link to CreditCardGaurd overview provided on checkout page

:: Customer further reassured re the safety of the site

:: Customer enters creditcard, billing and shipping details

:: CreditCardGuard encrypts data and sends to processing company
   OR CreditCardGuard encrypts data and stores on secure server

:: Shop owner notified of sale via email

:: Shop owner retrieves details from secure server
          Shop owner processes details if manual processing in place

:: Transaction is approved

:: Customer is informed of order status

:: Goods are shipped

For consumer enquiries about CreditCardGuard:
consumers@creditcardguard.net.nz

For merchant enquiries about CreditCardGuard:
merchants@creditcardguard.net.nz

For CreditCardGuard sales enquiries:
sales@creditcardguard.net.nz

For general CreditCardGuard enquiries:
general@creditcardguard.net.nz